Chapter 15: Creating Collaborative Partnerships
Knowledge Management Systems
Content Management Systems
Workflow Management Systems
- Videoconferencing: is a set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously.
- Web Conferencing: blends audio,video,and document-sharing technologies to create virtual meeting rooms where people "gather" at a password-protected website.
- Instant Messaging: email is by the dominant collaboration application,but real-time collaboration tools like instant messaging are creating a new communication dynamic within organizations.